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OVERVIEW
The human brain is wired to recognize patterns and make generalizations, even
those based on faulty or incomplete information. And it does not require that we harbor ill
will or animus towards other people. In fact, most often, our biases are not even our own,
but rather those that have been taught to us.

In this eye-opening presentation, the presenter will use videos to show you just how
easy it is to form these biases, how they manifest themselves in the way we treat customers,
clients and colleagues, and most importantly, how we can reduce the effect of these biases
by recognizing and compensating for them.

ABOUT THE SPEAKER
Sean A. Carter graduated from Harvard Law School in 1992. He was a corporate securities
lawyer in private practice in large law firms in Boston and Los Angeles serving clients
such as GNC, the Boston Beer Company, Experian, Safelite Auto Glass, J. Crew and many
others. In 2000, he accepted a position as in-house counsel for a publicly-traded financial
institution, at which he remained until October 2002.
Since that time, Mr. Carter has been a full-time lecturer, columnist, and legal commentator.
His written have appeared in the Los Angeles Times, the Los Angeles Daily Journal, the
ABA e-Report and on numerous blogs and websites, including Findlaw.com. He has been
a guest on numerous radio programs across the country as well as online legal media
outlets, such as The Legal Broadcast Network.
In addition, Mr. Carter delivers more than 100 MCLE presentations each year on topics
such as legal ethics, professionalism, the elimination of bias, substance abuse prevention,
constitutional law, etc. He has spoken for state and local bar associations, law firms, law
schools and corporate in-house legal departments in more than 30 states. Here is a partial
list of organizations that have engaged him to give MCLE presentations.