Trust & Emotional Intelligence

As humans in the workplace, we often forget that we work with other humans.  Understanding Emotional intelligence (EI), allows you to identify emotions, feelings, and behaviors that may occur in yourself or others at work.  Within this framework, Trust is a component that is often lost or broken in the organization.  What happens when trust is broken?  This is an interactive discussion with the following outcomes:

By the end of the training, participants will be able to…

1.    Describe personal responsibility and identify how it relates to success in relationships

2.    Describe past and present personal choices that impact relationships

3.    Be able to hold and participate in relevant and active discussion and collaboration with peers

4.    Recognize cultural differences and demonstrate respect for multiple perspectives

5.    Identify behaviors in self and others 

Pam Jones is the Organizational Developer and trainer for the Center for Excellence at Casper College.  Her educational degrees and certifications include: Doctoral Candidate-Transformational Leadership, Concordia University, Master of Science in Management – Change Leadership, Bachelor of Arts-Communications, and Associate of Science-Interdisciplinary Studies, Kaplan University, Certificate in Training and Development-American Society for Training & Development, Texas A & M University, Certificate in Travel and Tourism, Climate Control Institute.  She is also certified in Myers-Briggs Step I & II and DISC Personality Inventory Certified Practitioner. She is an experienced speaker and trainer who has offered classes on numerous leadership and business topics.  Pam also teaches several cooking classes and special interest courses through the Continuing Education department at Casper College.  She has been the past program director of the Executive MBA at the University of Houston and has worked in management in various industries for over 20 years. Some of her time has been spent with non-profits such as Make-A-Wish, 12-24 Recovery Club, Friends of the Library, and the Wyoming Congressional Awards. She is very active in the community working on several boards and with St. Patrick’s Church.