What is Employee Engagement? Defining Employee Engagement; 3 Drivers of Employee Engagement; Levels of Employee Engagement; Capitalizing on qualities of an engaged team
* Measuring and evaluating Employee Engagement; Identifying behaviors that disrupt Engagement; Methods to address disruptive behaviors and improve Engagement

Presentation to be given by: Elissa Ruckle, Managing Director of Central Wyoming Dale Carnegie Training. Elissa, a Certified Trainer with Dale Carnegie & Associates for 17 years, has been and the Managing Director for Central Wyoming for 10 years. Elissa specializes in Professional Development and Training: areas of focus include Leadership, Management, Sales, Customer Service, and Communication/Human Relations Effectiveness. She has developed and delivered customized workshops, seminars and training programs for over 15 years. Elissa works with local businesses, across a variety of industries and at all organizational levels, to develop high-potential employees, energize cross-functional teams and coordinate the goals and ideas of senior leadership groups.